Consumer Complaint Process
West Texas State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against West Texas State Bank should contact the Texas Department of Banking.
Consumers/customers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:
| Texas Department of Banking | no |
|---|---|
| In Person or U.S. Mail: | Texas Department of Banking 2601 North Lamar Boulevard Suite 300 Austin, Texas 78705-4294 |
| Telephone Number: | 1-877-276-5554 (toll free) |
| Fax Number: | (512) 475-1313 |
| E-mail Address: | consumer.complaints@dob.texas.gov |
| Website: | www.dob.texas.gov |
Notificación de Denuncia de Consumidores
West Texas State Bank es alquilado bajo las leyes del Estado de Texas y por las leyes estatales está sujeta a supervisión reglamentaria por el Texas Department of Banking. Cualquier consumidor que desee presentar una queja contra West Texas State Bank debe comunicarse con el Texas Department of Banking.
Los consumidores/clientes pueden presentar quejas con el Texas Department of Banking por ponerse en contacto con el Departamento a través de uno de los medios que se indica a continuación:
| Texas Department of Banking | no |
|---|---|
| Personalmente o por correo de los EE.UU.: | Texas Department of Banking 2601 North Lamar Boulevard Suite 300 Austin, Texas 78705-4294 |
| Número telefónico: | 1-877-276-5554 (sin cobro) |
| Número de fax: | (512) 475-1313 |
| Correo electrónico: | consumer.complaints@dob.texas.gov |
| Sitio Web: | www.dob.texas.gov |
West Texas State Bank
5009 College Ave
Snyder, Texas 79549
P: (325) 573-5441
F: (325) 573-1136
Email the Bank
Lobby Hours
M-F: 9 a.m. to 3 p.m.
Drive-Thru Hours
M-F: 8 a.m. to 5 p.m.
Saturday: 9 a.m. to noon
West Texas State Bank
Rowena Branch
209 Edward Street
Rowena, Texas 76875
P: (325) 442-2511
F: (325) 442-2007
Email the Bank
Lobby Hours
M-F: 9 a.m. to 3 p.m.
West Texas State Bank
Lubbock Branch
7202 Slide Road, Suite 201
Lubbock, TX 79424
P: (806) 715-2488
Lobby Hours
M-F: 9 a.m. to 3 p.m.
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West Texas State Bank
Odessa Branch
4803 Plaza Blvd, Suite 802
Odessa, TX 79762
P: (432) 444-8610
Lobby Hours
M-F 9 a.m. to 3 p.m.